Return Policies

Returns policy:

Please choose carefully before you buy. Because of the nature of the products we sell and due to health & hygiene reasons, we are unable to offer an exchange or refund policy for change of mind on adult novelty toys. Please note we cannot accept returns if you choose our "Discard outer packaging" option at checkout.

Lingerie : Due to the nature of Lingerie products we cannot accept returns or process refunds on Lingerie items.
 

Damaged goods / Product returns policy:

In the event that you receive faulty or damaged goods and require a refund, please contact us with your claim and clear details of the fault or damage and we will endeavour to either replace the product(s) or provide you with a refund. Claims must be received within 7 days of receipt of goods.